Olivia Falk
Hamilton,Ohio
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
Work History
Cashier
Eli's Sports Bar and Grill
Liberty Township, Ohio
03.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Processed payments accurately using cash registers or POS systems.
- Greeted customers and provided menus.
- Developed positive relationships with regular customers through friendly conversation.
Barista
State Street Coffee
Trenton, OH
11.2022 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
Education
High School Diploma -
Stephen T. Badin High School
Hamilton, Ohio05-2024
Skills
- Customer Assistance
- Drawer balancing
- POS Systems
- Payment Processing
- Cleaning and sanitizing
- Cash Register Operation
- Cash Handling
Affiliations
- Took part in a Catholic service project my senior year of high school
- Retreat leader for Catholic school
- Participated in High School softball team for 3 years
Timeline
Cashier
Eli's Sports Bar and Grill
03.2024 - Current
Barista
State Street Coffee
11.2022 - Current
High School Diploma -
Stephen T. Badin High School