Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Olivia Harris

Brooklyn,New York

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin' Donuts
02.2024 - Current
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Fort Hamilton High School
Brooklyn, NY
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Clear communication
  • Attention to detail
  • Taking orders
  • Food preparation
  • Point-of-sale transactions
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative

Languages

English
Native or Bilingual

Interests

  • Music
  • Photography

Timeline

Crew Member

Dunkin' Donuts
02.2024 - Current

High School Diploma -

Fort Hamilton High School