Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Jackson

Harrison

Summary

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

7
7
years of professional experience
2026
2026
years of post-secondary education

Work History

Crew Member

Skyline Chili
Harrison
09.2025 - Current
  • Assisted customers with menu selections and provided exceptional service.
  • Operated cash register accurately for transactions and process payments.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints promptly to enhance dining experience at Skyline Chili.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.

Shift Leader

Firehouse Subs
Harrison
05.2019 - 08.2025
  • Supervised daily operations to ensure efficient service and quality standards.
  • Trained and mentored new team members on menu items and customer service.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Resolved customer complaints effectively to enhance satisfaction and loyalty.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Education

Associate of Science - Sonography

Cincinnati State Technical And Community College
Cincinnati, OH
08.2025 - 12.2025

Associate of Applied Science - Surgical Technology

Cincinnati State Technical And Community College
Cincinnati, OH
01.2026 - 02.2026

Bachelor of Science - Nursing

The Christ College of Nursing And Health Sciences
Cincinnati, OH
08.2022 - 02.2025

William Henry Harrison Highschool
Harrison, OH

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Cash handling
  • Shift checklists
  • Staff education and training
  • Staff supervision
  • Shift leadership
  • Decision-making capacity
  • Complaint resolution
  • Team motivation

Timeline

Associate of Applied Science - Surgical Technology

Cincinnati State Technical And Community College
01.2026 - 02.2026

Crew Member

Skyline Chili
09.2025 - Current

Associate of Science - Sonography

Cincinnati State Technical And Community College
08.2025 - 12.2025

Bachelor of Science - Nursing

The Christ College of Nursing And Health Sciences
08.2022 - 02.2025

Shift Leader

Firehouse Subs
05.2019 - 08.2025

William Henry Harrison Highschool
Olivia Jackson