Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
Skyline Chili
Harrison
09.2025 - Current
Assisted customers with menu selections and provided exceptional service.
Operated cash register accurately for transactions and process payments.
Collaborated with team members to ensure smooth restaurant operations.
Performed cashier duties such as taking orders, collecting payments and providing change.
Resolved customer complaints promptly to enhance dining experience at Skyline Chili.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Shift Leader
Firehouse Subs
Harrison
05.2019 - 08.2025
Supervised daily operations to ensure efficient service and quality standards.
Trained and mentored new team members on menu items and customer service.
Monitored inventory levels and placed orders to maintain stock availability.
Resolved customer complaints effectively to enhance satisfaction and loyalty.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Maintained an organized work environment by delegating tasks to staff as needed.
Education
Associate of Science - Sonography
Cincinnati State Technical And Community College
Cincinnati, OH
08.2025 - 12.2025
Associate of Applied Science - Surgical Technology
Cincinnati State Technical And Community College
Cincinnati, OH
01.2026 - 02.2026
Bachelor of Science - Nursing
The Christ College of Nursing And Health Sciences
Cincinnati, OH
08.2022 - 02.2025
William Henry Harrison Highschool
Harrison, OH
Skills
Customer service
Team collaboration
Inventory management
Cash handling
Shift checklists
Staff education and training
Staff supervision
Shift leadership
Decision-making capacity
Complaint resolution
Team motivation
Timeline
Associate of Applied Science - Surgical Technology