Olivia Jones
Birmingham,AL
Summary
Energetic individual known for high productivity in fast food and counter service, skilled in efficient order handling, customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Demonstrated ability to maintain cleanliness standards and manage inventory effectively, ensuring the smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Birmingham, AL
10.2024 - 04.2025
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Amusement Atendant
Sparetime Entertainment
Birmingham, AL
06.2024 - 06.2024
- Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
- Monitored guest behavior for signs of intoxication or disruptive behavior and took appropriate action when necessary.
- Answered guest questions regarding amenities and services and offered assistance in solving problems.
- Ensured that all customer service standards were met or exceeded during each shift.
- Resolved guest complaints to maintain complete customer satisfaction.
- Greeted customers, answered their questions and provided them with assistance.
Education
Still Enrolled -
Ramsay High School
Birmingham, AL05-2026
Skills
- Customer service
- Cash handling
- Problem solving
- Guest relations
- Team collaboration
- Food packaging and labeling
- Communication
- Dependable and cooperative
- Prepare orders
References
References available upon request.
Timeline
Crew Member
McDonald's
10.2024 - 04.2025
Amusement Atendant
Sparetime Entertainment
06.2024 - 06.2024
Still Enrolled -
Ramsay High School