Overview
Work History
Education
Skills
Timeline
Generic

Olivia King

West Des Moines

Overview

4
4
years of professional experience

Work History

Hostess

Texas Roadhouse
06.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

UDA Dance Instructor

Universal Dance Association
05.2022 - Current
  • Communicated with coaches in person, via email, and by phone to resolve issues and answer questions.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Taught and explained choreography by breaking down steps and demonstrating moves.

Lifeguard

City Of Sioux City
05.2019 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.

Education

Business Management

Iowa State University
Ames, IA
05.2026

High School Diploma -

North High School
Sioux City, IA
05.2022

Skills

  • Guest Experience Management
  • Time Management
  • Customer Assistance
  • Team Leadership
  • Verbal and Written Communication
  • Microsoft Office
  • Handling Complaints
  • Mentoring

Timeline

Hostess

Texas Roadhouse
06.2023 - Current

UDA Dance Instructor

Universal Dance Association
05.2022 - Current

Lifeguard

City Of Sioux City
05.2019 - 08.2022

Business Management

Iowa State University

High School Diploma -

North High School
Olivia King