Summary
Overview
Work History
Education
Skills
References
Timeline
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Olivia Mason

Columbia,MO

Summary

Positive and upbeat professional adept at creating a welcoming atmosphere for guests and managing diverse business requirements. Collaborative and well-versed in providing excellent customer service. Successful in maintaining productivity and calm in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

102 Tap House
Farmington , MO
05.2024 - Current
  • Provided assistance to servers as needed including refilling beverages and bussing their tables.
  • Greeted customers and escorted them to their tables.
  • Restocked plates, silverware, napkins, straws. as needed.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Took beverage orders and served food and drinks during peak meal times.

Shift Leader

General Custards
Park Hills, MO
03.2022 - Current
  • Ensured staff was properly trained on all aspects of their job duties
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised the cleaning the building in order to maintain a safe and sanitary environment for customers and staff alike.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.

Education

High School Diploma -

North County High School
Bonne Terre, MO
05-2024

Skills

  • Dining customer service
  • Conflict Resolution
  • Server Support
  • Table setting arrangements
  • Cash Handling
  • Menu Memorization
  • Order Taking
  • Payment Processing
  • Teamwork
  • Relationship Building
  • Friendly demeanor
  • Cleaning and organization

References

References available upon request.

Timeline

Restaurant Hostess

102 Tap House
05.2024 - Current

Shift Leader

General Custards
03.2022 - Current

High School Diploma -

North County High School

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Olivia Mason