Summary
Overview
Work History
Education
Skills
References
Timeline
Server

Olivia Nelson

Minneapolis,MN

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

5
5
years of professional experience

Work History

Server

Burger Moes
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Wait assist/Expo

Washington Square Bar & Grill
05.2023 - 05.2024
  • Provided excellent food and beverage service to customers
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
  • Assisted servers by making and running drinks to their tables, bussed tables, and provided any other help that was needed
  • Developed excellent relationships with managers and fellow coworkers to support a positive work environment
  • Trained in new staff.

Banquet server

St. Paul College Club
04.2021 - 12.2022
  • Efficiently serve food and beverage to 100+ guests
  • Adhere to banquet event specifications to set up china, linen, glass, and silver
  • Guaranteed flawless customer service by coordinating actions with several other team members.

Server/Banquet server

Dellwood Country Club
05.2022 - 08.2022
  • Provided excellent food and beverage service to the members of Dellwood Country Club
  • Provided dinner service and bussed tables for Wedding and events
  • Elevated guest experience through developing relationships with members
  • Worked alongside the kitchen to ensure all meals were correctly prepared for each guest and brought out in a timely manner.

Receptionist

Supernails WBL
11.2019 - 05.2021
  • Coordinated the nail technicians' appointments and schedules
  • Successfully managed information, including sign-in, customer records, appointments, and credit card/cash transactions
  • Handled incoming and outgoing telephone calls
  • Greeted customers, signed them in, and directed them to their destination.

Education

Interior architecture in Commercial design -

Dunwoody College of Technology
Minneapolis, MN
08.2024

Marketing in Business -

University of Kansas
Lawrence, KS
02.2023

Diploma -

Mahtomedi High School
Mahtomedi, MN
06.2021

Skills

  • Communication skills
  • Experience with Toast and Aloha POS systems
  • Liquor, Beer, and Wine knowledge
  • Customer service
  • Ability to work in a team
  • Highly reliable

References

  • Cassie Lefever, +1 (612) 965-1096
  • Lindsey Carpenter, +1 (651) 253-2833
  • Brook Grubs,+1 (612) 327-8843

Timeline

Server

Burger Moes
05.2024 - Current

Server/Wait assist/Expo

Washington Square Bar & Grill
05.2023 - 05.2024

Server/Banquet server

Dellwood Country Club
05.2022 - 08.2022

Banquet server

St. Paul College Club
04.2021 - 12.2022

Receptionist

Supernails WBL
11.2019 - 05.2021

Interior architecture in Commercial design -

Dunwoody College of Technology

Marketing in Business -

University of Kansas

Diploma -

Mahtomedi High School

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Olivia Nelson