Olivia Rosenkoetter
Austin,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
III Forks
Austin, Texas
06.2023 - Current
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Restaurant Hostess
Bulevar Mexican Kitchen
Austin, Texas
10.2022 - 06.2023
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted customers and escorted them to their tables.
Style Consultant
Target
Austin, Texas
11.2021 - 04.2022
- Provided personal styling advice to clients based on their individual needs and preferences.
- Evaluated new products for quality assurance before recommending them to customers.
- Provided technical support when needed during virtual styling sessions.
- Assisted with the selection of clothing items in store or online.
- Demonstrated product knowledge by providing detailed information about fabrics, cuts, and silhouettes.
- Supported other departments within the business as required.
- Managed inventory levels at store locations ensuring sufficient stock is available at all times.
- Designed and displayed innovative store and window displays using tasteful mannequins and visual images.
Server
Niks Italian Kitchen and Bar
Austin, Texas
10.2020 - 10.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Served food and beverages to patrons and confirmed complete orders.
Server
Napa Flats Wood-fired Kitchen
Austin, Texas
04.2018 - 08.2020
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
Yoga Instructor
Mind Body Yoga
Austin, Texas
10.2017 - 01.2019
- Monitored class progression to ensure safety standards were met.
- Demonstrated postures using correct body mechanics and anatomical terminology.
- Provided individualized yoga instruction to clients of all ages and skill levels.
- Created an atmosphere conducive to learning and relaxation through verbal cues and music selection.
- Assisted students with proper alignment in poses, breathing techniques, and modifications as needed.
- Incorporated hands-on adjustments into classes when appropriate.
Education
Bachelor of Arts - Psychology
University of Texas At Austin
Austin, TX12-2025
Bachelor of Science - Psychology
Austin Community College
Austin, TX01-2022
Skills
- Dining customer service
- Handling Complaints
- Scheduling
- Individual and Group Instruction
- Point of Sale (POS) system operations
- Positive and professional
- Strong Work Ethic
- Retail Operations
Relevant Course Work
- Statistics for behavioral science
- Disability/culture in education
- Communications course
Certification
- Texas Food Handler
- TABC (Texas Alcoholic Beverage Commission)
- 200 hr RYT (Registered Yoga Teacher)
Timeline
Restaurant Hostess
III Forks
06.2023 - Current
Restaurant Hostess
Bulevar Mexican Kitchen
10.2022 - 06.2023
Style Consultant
Target
11.2021 - 04.2022
Server
Niks Italian Kitchen and Bar
10.2020 - 10.2021
Server
Napa Flats Wood-fired Kitchen
04.2018 - 08.2020
Yoga Instructor
Mind Body Yoga
10.2017 - 01.2019
Bachelor of Arts - Psychology
University of Texas At Austin
Bachelor of Science - Psychology
Austin Community College
- Texas Food Handler
- TABC (Texas Alcoholic Beverage Commission)
- 200 hr RYT (Registered Yoga Teacher)
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