Olivia Sharpe
Los Angeles,CA
Summary
Experienced and dependable server successful at providing fast, efficient, high-quality service to guests. Upbeat, friendly and excels at anticipating customer needs to facilitate an enjoyable dining experience.
Overview
11
11
years of professional experience
Work History
Server
Beethoven Market
03.2025 - Current
- Incredibly fast paced and high volume
- Provide excellent, efficient service to all guests
- Extensive toast POS knowledge
- Gourmet Italian food and wine knowledge
Server
Edgemar
09.2024 - Current
- Expansive knowledge of gourmet food, cocktails and wine.
- Provide exceptional service to affluent clientele.
- Adeptly follow fine dining steps of service.
Manager
Great White Cafe
09.2023 - 09.2024
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs through 7shifts platform.
- Handled all bank and bank deposits.
- Oversaw all IFS ordering.
- Handled guest conflicts and mitigated internal staff conflicts.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Expansive knowledge of both Toast POS and 7shfits.
Lead Server
Great White Cafe
04.2021 - 09.2023
- Provided remarkable customer experiences at a high profile, high volume restaurant.
- Trained incoming staff on protocol, steps of service and company policies.
- Managed continuous fluctuation of priorities based on immediate necessity.
Server
The Butcher's Daughter
02.2017 - 11.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers
- Expansive knowledge of gourmet plant-based foods
Showing Assistant
Stephanie Younger, Compass Real Estate
03.2021 - 07.2021
- Provided exceptional assistance while showing luxury real estate.
- Managed continuous fluctuation of priorities of priorities based on immediate necessity.
- Prepared and coordinated showings of luxury real estate.
Server
The Tasting Kitchen
09.2015 - 02.2017
- Provided exceptional customer experience to affluent clientele at a highly intensive restaurant.
- Expansive knowledge of gourmet food and beverages.
- Managed continuous fluctuation of priorities based on immediate necessity.
Personal/Executive Assistant
Career Group Temp. Agency
08.2015 - 04.2016
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Marketing Assistant
Balfour Luxury Senior Living
09.2014 - 02.2015
- Planned and coordinated meetings for marketing development and initiative.
- Assisted with cutting-edge design creation with business partners.
- Organized time-sensitive calendar for marketing manager.
Education
Bachelor of Arts - Communication
University of Colorado
Boulder, CO05-2015
Skills
- Effective customer upselling
- Excellent guest relations management
- Task prioritization
- Menu memorization
- Multitasking and organization
- Extensive Toast POS knowledge
Timeline
Server
Beethoven Market
03.2025 - Current
Server
Edgemar
09.2024 - Current
Manager
Great White Cafe
09.2023 - 09.2024
Lead Server
Great White Cafe
04.2021 - 09.2023
Showing Assistant
Stephanie Younger, Compass Real Estate
03.2021 - 07.2021
Server
The Butcher's Daughter
02.2017 - 11.2021
Server
The Tasting Kitchen
09.2015 - 02.2017
Personal/Executive Assistant
Career Group Temp. Agency
08.2015 - 04.2016
Marketing Assistant
Balfour Luxury Senior Living
09.2014 - 02.2015
Bachelor of Arts - Communication
University of Colorado