Olivia Shields
Wallingford,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Server
Sterling Pig Brewery
Media, PA
01.2021 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Two Fourteen
Media, PA
03.2022 - 10.2022
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA12.2025
High School Diploma -
Strath Haven High School
Wallingford, PA06.2021
Skills
- Tableside Etiquette
- Upselling and Cross-Selling
- High-volume dining
- Decision-Making
- Strong Work Ethic
Timeline
Server
Two Fourteen
03.2022 - 10.2022
Server
Sterling Pig Brewery
01.2021 - Current
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
High School Diploma -
Strath Haven High School