OLIVIA SINGER
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Sales Representative
Yell O Glow
Boston, Massachusetts
08.2025 - 01.2026
- Engaged customers to identify needs and recommend appropriate products.
- Processed sales transactions efficiently using point-of-sale systems.
- Participated in promotional events to increase brand awareness and customer engagement.
- Developed key customer relationships to increase sales.
- Generated new sales leads through cold calling and networking activities.
District Sales Representative
Gordon Food Service
Boston, MA
03.2023 - 02.2025
- Tracked orders and ensured timely delivery of goods to customers.
- Generated new sales leads through cold calling and networking activities.
- Resolved customer complaints in a timely manner by providing helpful solutions or referring them to appropriate personnel as needed.
- Collaborated with other departments such as marketing, finance, logistics.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Negotiated contracts with prospective customers on pricing, terms, and conditions.
Sales Associate
The Wine Press
Brookline, MA
04.2022 - 01.2023
- Helped customers find specific products, answered questions and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built and maintained relationships with peers and upper management to drive team success.
Volunteer
Boston Rescue Mission
Boston, MA
03.2022 - 06.2022
- Engaged professionally and respectfully with people of various ages and from different backgrounds.
- Assisted with cooking hot meals for large soup kitchen.
- Helped disabled individuals by carrying food trays and refilling hot and cold beverages.
- Sorted and packaged items to be delivered to clients.
- Maintained cleanliness of volunteer center and warehouse areas.
- Represented food bank at special events to raise awareness of need.
- Talked pleasantly with customers while taking orders and promoted positive image for Boston Rescue Mission
Volunteer
Eastie Farms
Boston, MA
03.2022 - 06.2022
- Operated hand and power tools to complete repairs.
- Processed, organized and conducted inventory of various donated goods.
- Encouraged people to be active in community through organizational events and projects.
- Watered and fertilized crops to promote growth for harvests.
Dog Trainer/Dog Walker
Rover/Self
Boston, MA
12.2017 - 04.2022
- Provided excellent pet care
- Coordinated pet training
- Delivered outstanding customer service to clients to ensure pets’ needs were being met
- Assessed dog behavior in group play to provide positive and fun experience for dogs.
- Educated clients about canine behavior and positive reinforcement training methodologies.
International Recruitment Consultant Intern
Shirley Parsons
Boston, MA
05.2021 - 08.2021
- Sourced, qualified and conducted screening interviews with job candidates.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
- Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.
- Conducted interviews to ensure solid cultural alignment between client and candidate.
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
Hostess
Bread And Circuses
Towson, MD
03.2018 - 08.2018
- Maintained a clean and organized dining area
- Provided excellent customer service working with guest requests
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take reservations.
Physical Therapy Technician Intern
MedStar
Baltimore, MD
04.2018 - 05.2018
- Assisted clients with physical therapy exercises
- Maintained a sanitary and clean work environment
- Boosted morale of clients
- Contributed to patient care plan development and monitoring in outpatient setting.
- Added notes on patients into case histories using EHR system.
- Collaborated with care team to discuss patient treatment plans and progress.
Marketing Assistant
ServiceMaster Restore by Singer
Baltimore, MD
07.2014 - 04.2018
- Edited videos of construction results
- Assisted in management of office
- Responded to phone calls and emails to aid clients
- Proofread and finalized marketing communications and documentation prior to release.
Volunteer
One Love Foundation
Baltimore, MD
12.2013 - 12.2017
- Acted as role model for others by exhibiting positive behaviors.
- Coordinated plans and specific event needs with internal personnel.
- Raised funds for organization through community outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
Student Ambassador
12.2013 - 12.2015
- Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
- Scheduled campus visits for large school groups, guidance counselors and independent consultants.
- Helped with registration processes and applications.
Education
BBA - Entrepreneurship
Suffolk University, Sawyer Business School
Boston 12.2022
High School Diploma Graduated -
Oldfields School
Glencoe, MD05.2018
Skills
- Time Management
- Report Writing
- Appointment Setting
- Punctual and Reliable
- Special Projects
- Graphic Design Principles
- Cold-calling
- Business Development
- Inventory Control
- Customer Service
- Proposal Development
Timeline
Sales Representative
Yell O Glow
08.2025 - 01.2026
District Sales Representative
Gordon Food Service
03.2023 - 02.2025
Sales Associate
The Wine Press
04.2022 - 01.2023
Volunteer
Boston Rescue Mission
03.2022 - 06.2022
Volunteer
Eastie Farms
03.2022 - 06.2022
International Recruitment Consultant Intern
Shirley Parsons
05.2021 - 08.2021
Physical Therapy Technician Intern
MedStar
04.2018 - 05.2018
Hostess
Bread And Circuses
03.2018 - 08.2018
Dog Trainer/Dog Walker
Rover/Self
12.2017 - 04.2022
Marketing Assistant
ServiceMaster Restore by Singer
07.2014 - 04.2018
Volunteer
One Love Foundation
12.2013 - 12.2017
Student Ambassador
12.2013 - 12.2015
BBA - Entrepreneurship
Suffolk University, Sawyer Business School
High School Diploma Graduated -
Oldfields School