Olivia Winkler
Norton
Summary
Motivated individual with a background in customer service and sales. Developed strong communication and teamwork skills in fast-paced environments. Ready to start working in the medical field and learn as much as possible. Educated on medical terminology, anatomy, and patient care practices. Will bring a positive and friendly attitude, paired with a strong work ethic.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle
Fairlawn, OH
06.2024 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Collaborated with team members to prepare ingredients and assemble orders accurately.
- Trained new crew members on operational procedures and best practices for efficiency.
- Adapted quickly to changing demands during peak hours, maintaining consistent service quality.
- Implemented suggestions for process improvements, enhancing overall workflow efficiency.
Sales Associate
Yankee Candle
Fairlawn, OH
12.2023 - 04.2024
- Assisted customers in selection of products, enhancing their shopping experience and driving sales growth.
- Maintained product displays, ensuring adherence to brand standards and visual merchandising guidelines.
- Processed transactions efficiently using point-of-sale systems, improving checkout speed and customer satisfaction.
- Collaborated with team members to organize promotional events, increasing customer engagement and foot traffic.
- Analyzed sales trends to identify opportunities for upselling and cross-selling within the product range.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Cuyahoga Community College
Parma, OH05-2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Leadership qualities
- Clear communication
- Self-discipline
- Learning agility
Timeline
Crew Member
Chipotle
06.2024 - Current
Sales Associate
Yankee Candle
12.2023 - 04.2024
Associate of Applied Science - Diagnostic Medical Sonography
Cuyahoga Community College