Olivia Wunderlich
Villa Ridge,MO
Summary
Dynamic and customer-focused professional with experience at QuikTrip and Applebee's Grill + Bar. Proven ability to enhance customer satisfaction through effective communication and multitasking in fast-paced environments. Strong organizational skills and attention to detail contributed to seamless operations and positive guest experiences. Adaptable team player committed to excellence.
Overview
6
6
years of professional experience
Work History
Clerk
QuikTrip
01.2022 - 03.2024
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Restaurant Hostess
Applebee's Grill + Bar
05.2018 - 10.2018
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
Esthetics
Aesthetics Institute
St Louis, MO05-2025
Bachelor of Arts - History
Webster University
St. Louis, MO05-2024
Skills
- Customer satisfaction
- Relationship building
- Research
- Verbal and writing communication
- Multitasking
- Attention to detail
Timeline
Clerk
QuikTrip
01.2022 - 03.2024
Restaurant Hostess
Applebee's Grill + Bar
05.2018 - 10.2018
Esthetics
Aesthetics Institute
Bachelor of Arts - History
Webster University
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