Dynamic direct support professional with a strong track record in problem solving and training. Successfully implemented behavior support plans and adapted to changing client needs, ensuring quality care and documentation.
Overview
9
9
years of professional experience
Work History
Independent Contractor
Amazon Flex
Indianapolis, Indiana
06.2024 - Current
Delivered packages efficiently to customers within designated timeframes.
Managed route planning to enhance delivery efficiency and minimize delays.
Followed safety protocols to ensure secure handling of packages during transit.
Adapted quickly to changes in delivery routes and customer requests.
Coordinated with dispatch for real-time updates on delivery status, ensuring timely communications.
Oversaw quality control processes to uphold customer satisfaction standards.
Direct Support Professional
Compass Residential & Consulting
Indianapolis, Indiana
04.2023 - 03.2024
Implemented behavior support plans tailored to individual needs.
Supported clients in developing social skills and building relationships.
Documented client progress and reported observations to supervisors.
Organized recreational activities to promote engagement and enjoyment.
Maintained a safe environment by following health and safety guidelines.
Trained new staff on client care protocols and best practices.
Direct Support Professional
Amicus Place LLC
Indianapolis, Indiana
02.2021 - 04.2023
Supported individuals in daily living activities and personal hygiene to enhance independence.
Supported clients in developing social skills and building relationships.
Implemented behavior support plans tailored to individual needs.
Coordinated recreational activities to foster social interaction and enjoyment.
Tracked client progress and communicated observations to supervisors to inform care strategies.
Collaborated with team members to ensure consistent care approaches.
Direct Support Professional
Gateway Services
Indianapolis, IN
05.2017 - 01.2020
Assisted clients in maintaining personal hygiene to promote dignity and well-being.
Guided clients in adjusting to new lifestyles during periods of incapacitation or recuperation to enhance their quality of life.
Built strong and trusting rapport with clients and loved ones.
Planned and prepared nutritious meals and snacks to support clients' dietary needs and health.
Maintained detailed records of services performed on clients.