Olzhas Akhatay
Painesville,OH
Summary
Dynamic and adaptable professional with proven customer service and teamwork skills, honed at McDonald’s and Atlas Cinemas. Excelled in engaging customers and ensuring satisfaction, demonstrating a qualitative approach and excellent communication abilities. Achieved high accuracy in transactions and quality assurance, showcasing a commitment to positive representation and adaptability.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald’s
5745 Heisley Rd, Mentor, OH 44060
11.2023 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Floor Staff Member
Atlas Cinemas
9555 Diamond Centre Dr, Mentor, OH 44060
11.2022 - 05.2023
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
Education
High School Diploma -
Riverside High School
585 Riverside Dr, Painesville, OH 4407705-2024
Skills
- Customer service
- Teamwork and collaboration
- Customer engagement
- Interactive communication skills
- Verbal and written communication
- Qualitative approach to tasks
- Positive company representation
- Quality assurance
- Adaptability and flexibility
Languages
Russian
Native or Bilingual
English
Professional Working
Timeline
Crew Member
McDonald’s
11.2023 - 08.2024
Floor Staff Member
Atlas Cinemas
11.2022 - 05.2023
High School Diploma -
Riverside High School