Omar Gutierrez
Sacramento,CA
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Server
Din Tai Fung
08.2022 - 06.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
The FIFTH Rooftop Restaurant & Bar
03.2019 - 08.2022
- Demonstrate ability to display a positive composure in a fast paced restaurant environment
- Efficiently managing food and beverage services for large amounts of guests
- Created personal relationships with guests to give the best possible experience tailored to their needs
- Captained private events to ensure optimal service in a structured manner
- Extensive interpersonal skills to ensure proper coordination with staff and event coordinators.
Busser/Server
Leatherby's Family Creamery
02.2016 - 01.2019
- Welcomed guests and sat guests in a quick and orderly fashion
- Maintained a clean restaurant from the kitchen to the front floor
- Served large parties ranging from 20-40 guests.
Team Member
Jamba Juice
03.2014 - 04.2015
- Learned how to work as a team in multiple different positions
- Managed cashier drawer with 100% accuracy.
Education
Rio Cazadero High School
Skills
- Customer Relations
- Service Coordination
- Adaptability
- Problem Solving
- Interpersonal Skills
- Customer Service
- Attention to Detail
References
Available upon request
Timeline
Server
Din Tai Fung
08.2022 - 06.2023
Server
The FIFTH Rooftop Restaurant & Bar
03.2019 - 08.2022
Busser/Server
Leatherby's Family Creamery
02.2016 - 01.2019
Team Member
Jamba Juice
03.2014 - 04.2015
Rio Cazadero High School
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