Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Tobon

San Diego,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Benefits Specialist

Wills Watson Tower
09.2023 - Current
  • Provided exceptional customer service to employees, addressing concerns regarding their benefits packages.
  • Educated employees on available benefit options, enabling informed decision-making during open enrollment periods.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.

Front Desk Agent

Comfort Inn By Choice Hotels
11.2021 - 09.2023
  • Interacted kindly with guests, offering assistance and support
  • Resolved guest issues with creative solutions, escalating major concerns to management
  • Evaluated negative situations and took alternate courses of action to avoid conflict
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Streamlined front desk operations for improved efficiency and faster service delivery.

Delivery Driver

Amazon Flex
11.2020 - 05.2022
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Warehouse Associate

Summit Distribution Inc
03.2020 - 11.2021
  • Operated forklifts and pallet jacks to transport shipments and equipment
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness
  • Inspected products for defects and damages and reported discarded items to supervisors
  • Identified and removed safety and sanitation hazards from work areas.
  • Completed cycle counts and monthly inventory.

Operator, Assistant Manager

Carousels Inc
09.2017 - 10.2020
  • Cash out and safely deposit over $1000 each shift
  • Maintained hands-on knowledge of job roles and regularly
  • Stepped in to perform business duties
  • Communicated with clients to address questions, concerns.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cashier And Cook

SEAPORT DELI
03.2016 - 03.2020
  • Leveraged POS system to perform purchase transactions for team members and customers
  • Provided efficient and courteous service to customers
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Altus Charter School of San Diego
San Diego, CA
06.2017

Skills

  • Attention to Detail
  • Organizational Skills
  • Problem-Solving Skills
  • Cash Handling
  • POS Systems
  • Pallet Jack Operations
  • Forklift Operations
  • Quality Control
  • Spanish Translation

Timeline

Benefits Specialist

Wills Watson Tower
09.2023 - Current

Front Desk Agent

Comfort Inn By Choice Hotels
11.2021 - 09.2023

Delivery Driver

Amazon Flex
11.2020 - 05.2022

Warehouse Associate

Summit Distribution Inc
03.2020 - 11.2021

Operator, Assistant Manager

Carousels Inc
09.2017 - 10.2020

Cashier And Cook

SEAPORT DELI
03.2016 - 03.2020

High School Diploma -

Altus Charter School of San Diego

Similar Profiles

CREATE PROFILE
Omar Tobon