Summary
Overview
Work History
Education
Skills
Timeline
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Omneya Tsosie

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
05.2022 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Host

Cheddar Scratch Kitchen
01.2020 - 05.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered phone calls to take orders, give information and document reservations.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Completed daily side work and opening and closing duties without fail.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Associate of Applied Science - Biological Sciences

Chandler Gilbert Community College
Tempe, AZ
05.2026

Skills

  • Relationship Building
  • Upbeat and Outgoing Attitude
  • Problem-Solving
  • Payment Processing
  • Planning and Organization
  • Decision-Making
  • Customer Service
  • Cash Handling
  • Documentation And Reporting
  • Organizational Skills
  • Analytical and Critical Thinking

Timeline

Personal Shopper

Walmart
05.2022 - Current

Host

Cheddar Scratch Kitchen
01.2020 - 05.2021

Associate of Applied Science - Biological Sciences

Chandler Gilbert Community College

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Omneya Tsosie