Opal Kechthip Kauffman
Dickinson,ND
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Holiday Inn Hotel . Proven ability to enhance guest satisfaction through effective problem resolution and personalized accommodations. Skilled in managing reservations with precision and utilizing computer software to streamline operations. Committed to maintaining high standards of quality and organization.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Holiday Inn Hotel Sandton
01.2024 - Current
- Assisted guests with check-in and check-out processes, ensuring smooth transitions.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Coordinated room assignments based on guest preferences to improve experience.
- Managed reservations using hotel management software, maintaining accuracy in bookings.
Production Assistant
Funshineexpress
01.2021 - 09.2023
- Assisted in coordinating daily production schedules to optimize workflow efficiency.
- Supported team members by preparing materials and equipment for production processes.
- Learned safety protocols and proper handling of tools and machinery in the production area.
- Contributed to maintaining a clean and organized workspace to enhance productivity.
Production Worker
Baker Boy Productions
04.2020 - 03.2021
- Operated production machinery to assemble baked goods efficiently.
- Monitored quality control standards throughout production processes.
- Collaborated with team members to optimize workflow and minimize downtime.
- Maintained cleanliness and organization of work area to ensure safety compliance.
Education
Bachelor Of Arts - Business Administration
Hatyai University
Thailand 01.2015
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
Languages
Thai
Native or Bilingual
Timeline
Guest Service Representative
Holiday Inn Hotel Sandton
01.2024 - Current
Production Assistant
Funshineexpress
01.2021 - 09.2023
Production Worker
Baker Boy Productions
04.2020 - 03.2021
Bachelor Of Arts - Business Administration
Hatyai University
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