Orion Ruiz
Pontiac,IL
Summary
Dynamic and dedicated professional with a proven track record at McDonald's, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and efficient service. Skilled in cash handling and multitasking, consistently maintaining high standards of cleanliness and organization in fast-paced environments.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
08.2024 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
Crew Member
Casyeys General Store
04.2024 - 11.2024
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Collaborated with team members to complete orders.
Education
No Degree -
Pontiac Township High School
1100 E Indiana Ave, Pontiac, IL 61764Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Self-discipline
- Basic math
- Problem-solving
Certification
OSHA Certified
Timeline
Crew Member
McDonald's
08.2024 - Current
Crew Member
Casyeys General Store
04.2024 - 11.2024
No Degree -
Pontiac Township High School
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