Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Osiris Marcos

COACHELLA,CALIFORNIA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Uber Eats
02.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.

Server

Sam's Sushi
05.2016 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Worked with POS system to place orders and manage bills.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled end of a day reports.

Sales Associate

JCPenney
11.2019 - 03.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Promoted available store credit options to interested customers, increasing enrollment rates for loyalty programs or credit cards.

Education

No Degree - Early Childhood Education

College of The Desert
Palm Desert, CA

High School Diploma -

Indio High School
06.2015

Skills

  • Guest Engagement
  • Bilingual
  • Menu Memorization
  • Food Running
  • Table Bussing
  • Food Safety Understanding
  • Relationship Building
  • Staff Training
  • Customer Service
  • POS System Operation

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Uber Eats
02.2023 - Current

Sales Associate

JCPenney
11.2019 - 03.2020

Server

Sam's Sushi
05.2016 - Current

No Degree - Early Childhood Education

College of The Desert

High School Diploma -

Indio High School

Similar Profiles

CREATE PROFILE
Osiris Marcos