Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Osvaldo Ortega

El Paso,TX

Summary

Dynamic Sales Representative with a proven track record at Charter Spectrum, consistently achieving top performer status. Expert in customer service and sales strategies, effectively up-selling and cross-selling to drive revenue. Bilingual with strong product knowledge, dedicated to training and mentoring staff to enhance team performance and customer satisfaction.

Mobile development professional with robust experience in delivering impactful solutions that drive user engagement and operational efficiency. Strong focus on team collaboration and adaptability to changing project needs. Expertise includes app development, user interface design, and troubleshooting. Known for reliability and results-oriented approach that consistently meets and exceeds project goals.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Mobile Expert

Tmobile
El Paso, TX
07.2025 - Current
  • Provided technical support for mobile devices, resolving issues efficiently.
  • Delivered exceptional customer service to enhance user experience and loyalty.
  • Trained new team members on product features and sales techniques.
  • Analyzed sales data to identify trends and optimize inventory management.

Sales Representative

Charter Spectrum
El Paso, TX
10.2021 - Current
  • Maintained current knowledge of products to better serve customers and maximize sales.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Up-sold and cross-sold products, resulting in increased sales and revenue.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Addressed customer concerns promptly and provided accurate information, enhancing customer satisfaction.

Education

Associate of Science - Science

El Paso Community College
El Paso, TX
05-2020

Skills

  • Sales expertise
  • Customer service
  • Mobile technology knowledge
  • Device troubleshooting techniques
  • Technical support
  • Customer engagement strategies
  • Critical thinking
  • Active listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Awards

Top performer 3rd quarter

Timeline

Mobile Expert

Tmobile
07.2025 - Current

Sales Representative

Charter Spectrum
10.2021 - Current

Associate of Science - Science

El Paso Community College