Osvaldo Valdez
Corpus Christi,TX
Summary
Friendly, organized, and people-focused, with four years of experience in fast-paced customer service environments. Naturally outgoing and calm under pressure, I bring strong communication and problem-solving skills to every interaction. I’m quick to adapt, thrive in team environments, and always aim to go the extra mile—whether it’s resolving a concern, supporting coworkers, or creating a positive customer experience.
Overview
4
4
years of professional experience
Work History
Member Service Representative
Planet Fitness
11.2024 - 04.2025
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Usher
Bingo Hall
08.2024 - 11.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Whatabuger
10.2021 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Weslaco High School
05.2022
Timeline
Member Service Representative
Planet Fitness
11.2024 - 04.2025
Usher
Bingo Hall
08.2024 - 11.2024
Cashier
Whatabuger
10.2021 - 08.2024
Weslaco High School
Similar Profiles
Spencer PiangaSpencer Pianga
Shift Lead at Planet Fitness (EPIC Fitness Group)Shift Lead at Planet Fitness (EPIC Fitness Group)
Cody Nidlund EckCody Nidlund Eck
Master Trainer at Texas Family Fitness/Planet FitnessMaster Trainer at Texas Family Fitness/Planet Fitness
Valinda Clemons-ElderValinda Clemons-Elder
Shift Manager at Epic Fitness Group Planet FitnessShift Manager at Epic Fitness Group Planet Fitness
RACHELLE SCARBORRACHELLE SCARBOR
Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)
Daniel GarzaDaniel Garza
Restaurant Cook at Bill Millers BBQRestaurant Cook at Bill Millers BBQ