Pablo Alvarez
Oyster Bay,NY
Summary
Dedicated sales professional with proven skills in customer service and effective upselling techniques. Successfully increased customer loyalty through personalized service and attention to detail. Flexible and adaptable in dynamic environments, with experience in both hospitality and retail settings.
Overview
3
3
years of professional experience
Work History
Server
2 Spring
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly, focusing on customer needs.
- Operated POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts to ensure efficient workflow.
- Cultivated relationships with regular customers, enhancing satisfaction through personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Customer Service Cashier
Provisions Bakery
07.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods.
- Actively listened to customers and resolved concerns quickly, escalating major issues as necessary.
- Processed customer orders and accurately handled payment transactions.
- Conducted cash drawer counts at the beginning and end of each shift.
Food Runner
Beach Bar @ Blu Iguana
05.2021 - 10.2021
- Managed multiple tasks effectively during peak hours, prioritizing duties for maximum productivity.
- Greeted customers and provided outstanding service, enhancing their dining experience.
- Collaborated with kitchen staff to ensure order accuracy and minimize complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining clear communication with kitchen staff.
Education
Regents High School Diploma -
Oyster Bay High School
Oyster Bay, NY06.2023
Skills
- Customer Service Skills: Customer Service, Active Listening, Problem Resolution
- Sales Skills: Upselling Techniques, Product Knowledge
- Technical Skills: POS System Operation, Cash Management
- Personal Attributes: Reliability, Punctuality, Patience, Composure
- Communication: Clear and effective in customer interactions and team collaboration
- Product Recommendation: Proficient in personalized product suggestions to enhance sales
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Provisions Bakery
07.2024 - Current
Server
2 Spring
09.2021 - Current
Food Runner
Beach Bar @ Blu Iguana
05.2021 - 10.2021
Regents High School Diploma -
Oyster Bay High School
Similar Profiles
Tanner RaveTanner Rave
Lead Hostess at 2 SpringLead Hostess at 2 Spring
MONA BilalyanMONA Bilalyan
Patient Account Manager at UHS-Spring MNT Treatment & Spring Mountain SaharaPatient Account Manager at UHS-Spring MNT Treatment & Spring Mountain Sahara
Jerry MartinezJerry Martinez
Family Babysitter/Cargiver at 2 Brothers & 2 SistersFamily Babysitter/Cargiver at 2 Brothers & 2 Sisters