Summary
Overview
Work History
Education
Skills
UB Marketing Club Member
Timeline
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Paige Ferrari

Paige Ferrari

Mohegan Lake,NY

Summary

Detail-oriented team player with strong customer service skills. Passionate about customers overall satisfactory and team productivity.

Overview

6
6
years of professional experience

Work History

Waitress

IHOP
06.2023 - 08.2023
  • Served food and drinks orders to guest in a fast pace environment
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Waitress

IHOP
10.2022 - 05.2023
  • Set up and prepare front line with equipment,silverware, beverages, and condiments to serve all food products effectively
  • Took customer orders and deliver/prepare food and beverages to customers in a timely manner
  • Proactively made sure section was cleaned and set after patrons finished dining

Foodrunner/Lead Busser

Boathouse
05.2019 - 08.2022
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked quickly and communicated with waitstaff to keep tables satisfied.
  • Refilled drinks and provided extra napkins and silverware to customers when needed.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Worked well in a team setting, providing support and guidance.

Front Desk Receptionist

On My Toes Dance Academy
10.2017 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Pool Supervisor/Swim Instructor

Goldfish Swim School
10.2019 - 03.2021


  • Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
  • Supervised lifeguards to ensure adequate coverage of pool areas during operating hours..
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.


  • Taught daily swim instruction to students varying in ages and skill levels.

Education

Undergraduate - Business Administration And Marketing

University At Buffalo
Buffalo, NY
05.2025

High School Diploma -

Walter Panas High School
Cortlandt Manor, NY
06.2021

Skills

  • Guest Relations
  • POS Terminals
  • Server Support
  • Able to lift over 30lbs
  • Food Preparation and Safety

UB Marketing Club Member

Club allows members to understand marketing and prepare them for jobs in the professional field. Club provides various activities and opportunities to network and be educated more in marketing.

Timeline

Waitress

IHOP
06.2023 - 08.2023

Waitress

IHOP
10.2022 - 05.2023

Pool Supervisor/Swim Instructor

Goldfish Swim School
10.2019 - 03.2021

Foodrunner/Lead Busser

Boathouse
05.2019 - 08.2022

Front Desk Receptionist

On My Toes Dance Academy
10.2017 - 08.2021

Undergraduate - Business Administration And Marketing

University At Buffalo

High School Diploma -

Walter Panas High School

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Paige Ferrari