Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
2
2
years of professional experience
Work History
Hostess
Bar Italia Winter Park
01.2024 - 2026
Developed strong customer service skills through teamwork and problem-solving in a fast-paced environment.
Managed reservations and waitlists using OpenTable to optimize seating arrangements.
Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
Assisted in training new host staff on customer service standards and operational procedures.
Intern
The Kaplan Firm
01.2022 - 01.2024
Organized and maintained case files for efficient access and information retrieval.
Drafted legal documents, ensuring adherence to formatting guidelines and accuracy standards.
Collaborated with team members on project tasks to enhance workflow efficiency.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
High School -
Boone High School
Orlando, FL
01-2025
Associate of Arts - Psychology
Santa Fe College
Gainesville, FL
05-2026
Skills
Guest complaint resolution
In-person communication
High volume dining
Effective multitasking
Table management
Phone etiquette
Dining area upkeep
Patience and empathy
Interests
I was the two-year captain of the Boone Rowing team I was the Reference Editor on the school 2024 Yearbook staff I enjoy listening to music, writing, and journaling