Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paloma Garcia Aguilar

Anaheim,CA

Summary

Compassionate Housing Case Manager equipped with exceptional skills in case management, coordination of housing services, and development of individualized housing plans. Strengths include strong communication, problem-solving abilities, and advocacy for individuals facing homelessness or housing instability. Previous work has resulted in improved living conditions and increased stability for many individuals under care.

Overview

4
4
years of professional experience

Work History

Housing Case Manager

Illumination Foundation
Anaheim, CA
07.2024 - Current
  • Assisted clients in locating appropriate affordable housing options based on their income and other criteria.
  • Monitored client progress towards established goals and objectives outlined in the member's housing plan.
  • Facilitated weekly case management meetings with clients to review progress towards goals and provide additional support as needed.
  • Maintained accurate records of client interactions utilizing a computerized database system such as KIPU and the Coordinated Entry System/HMIS
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Guided clients in development of skills and strategies for dealing with individual problems.
  • Provided information to access financial assistance, legal aid or housing.
  • Educated clients on options to assist in making informed decisions.

Personal Injury Case Manager

Razavi Law Group
Tustin, CA
12.2021 - 02.2023
  • Managed a large caseload of personal injury claims, including car accidents, Wrongful Death, Dog Bites, and slip and fall cases.
  • Developed legal strategies for each case based on clients' needs and objectives.
  • Organized and maintained accurate client files in accordance with state laws.
  • Provided regular updates to clients regarding their case status and any new developments.
  • Conducted thorough investigations into the facts of each case to determine liability issues.
  • Analyzed financial information related to damages incurred by clients due to personal injuries sustained.
  • Developed strategies for effectively managing multiple cases simultaneously, while balancing competing deadlines.
  • Maintained open communication with medical staff, attorneys, insurance companies, employers, and other parties involved in the claim process.

Family Engagement Assistant

CSUF Gear Up
Fullerton, CA
08.2020 - 06.2021
  • Assist in maintaining student database records and tracking systems.
  • Maintain ongoing communication with the Program Coordinator to discuss how to better engage with students' families and inform them about the program's services.
  • Assist with designing and facilitating presentations and workshops about higher education for the students' guardians/parents.
  • Worked independently from home and took initiative on projects.

Education

Women's Studies

California State University - Fullerton
Fullerton, CA
05-2022

Skills

  • Client Advocacy
  • Community Resource Navigation
  • Excellent Communication
  • Case Management
  • Assessing needs
  • Relationship Building
  • Team collaborating
  • Adaptability and Flexibility
  • Conflict Resolution
  • Maintaining confidentiality

Languages

English
Professional
Spanish
Professional

Timeline

Housing Case Manager

Illumination Foundation
07.2024 - Current

Personal Injury Case Manager

Razavi Law Group
12.2021 - 02.2023

Family Engagement Assistant

CSUF Gear Up
08.2020 - 06.2021

Women's Studies

California State University - Fullerton

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Paloma Garcia Aguilar