Paloma Guido-Noriega
Los Angeles,CA
Summary
Dynamic and customer-focused professional with experience at Trader Joe's, excelling in customer service and teamwork. Proven ability to enhance shopping experiences and achieve sales goals through effective communication and cash handling. Recognized for maintaining high standards of cleanliness and organization, fostering a welcoming atmosphere for repeat visits.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
5
5
years of professional experience
Work History
Crew Member
Trader Joe's
Los Angeles, CA
10.2024 - Current
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register accurately, processing transactions efficiently to reduce wait times.
- Stocked shelves and maintained product displays, ensuring high standards of presentation and organization.
- Collaborated with team members to achieve daily sales goals and maintain store operations.
- Participated in inventory management, conducting regular counts to support inventory accuracy.
- Trained new crew members on store policies and procedures to ensure operational consistency.
- Implemented best practices for safety and cleanliness within the store environment.
- Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
Barista
Starbucks
Los Angeles, CA
04.2021 - 08.2022
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register accurately, processing transactions efficiently to reduce wait times.
- Stocked shelves and maintained product displays, ensuring high standards of presentation and organization.
- Collaborated with team members to achieve daily sales goals and maintain store operations.
- Participated in inventory management, conducting regular counts to support inventory accuracy.
- Trained new crew members on store policies and procedures to ensure operational consistency.
- Implemented best practices for safety and cleanliness within the store environment.
- Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
Education
High School Diploma - Engineering
STEM Academy of Hollywood
Los Angeles, CA06.2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Clear communication
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Integrity and honesty
- Safety awareness
- Heavy lifting
- Creativity and innovation
- Menu memorization
- Telephone etiquette
- Beverage preparation
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Trader Joe's
10.2024 - Current
Barista
Starbucks
04.2021 - 08.2022
High School Diploma - Engineering
STEM Academy of Hollywood