Pamela Davis
Riverdale,GA
Summary
Experienced Unit Clerk with 38 years of service, supporting nurses and medical staff by performing administrative duties and service activities to ensure efficient patient care. Known for improving workflow processes and enhancing organizational communication. Proven track record of streamlining operations and contributing to team dynamics.
Overview
28
28
years of professional experience
Work History
Secretary
Wellstar Cobb Hospital
Austell, GA
10.2016 - Current
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Patient Care Technician/Secretary's Assistant
Atlanta Medical Center
Atlanta, GA
03.1997 - 09.2016
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with patient admissions, discharges and transfers.
- Restocked unit frequently with necessary medical supplies.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
High School Diploma -
Carver High School
Atlanta05-1982
Skills
- Phone reception
- Supply Ordering
- Office correspondence
- Office Administration
- Customer Service
- File systems management
- Prioritization and time management
- Confidentiality understanding
- HIPAA guideline compliance
- Data Verification
- Inter-office communications
Affiliations
- Patient Care Assistant Committee, Atlanta Medical Center
- Eastern Star
Timeline
Secretary
Wellstar Cobb Hospital
10.2016 - Current
Patient Care Technician/Secretary's Assistant
Atlanta Medical Center
03.1997 - 09.2016
High School Diploma -
Carver High School
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