Pamela Day
Garland,TX
Summary
Dynamic and accomplished professional with extensive experience as a Receptionist at Childress Engineers and a background in education with Dallas ISD and Plano ISD. Excelled in multitasking, prioritization, and maintaining a professional demeanor, significantly enhancing customer and client relations. Skilled in administrative support and adept at fostering positive interactions, demonstrating a proven track record of efficiency and professionalism.
Overview
41
41
years of professional experience
Work History
Receptionist
Childress Engineers
Richardson, Texas
05.2019 - Current
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Prepared welcome packages for new hires.
- Scheduled appointments for clients, customers, and other visitors.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted visitors and provided them with assistance.
Teacher
Dallas Isd
Dallas, TX
09.2001 - 05.2013
- Lesson plans for each course
- Taught AP Government, World History, US History, Psychology, Sociology and Dance/Drill Team
Teacher
Plano ISD
Plano, TX
08.1983 - 05.2000
- Lesson plans for all courses
- Taught Pre-AP World History, Dance/Drill Team
Education
Bachelor of Science - Secondary Education-Composite
University of North Texas
Denton, TX12-1982
Skills
- Scheduling
- Office equipment operations
- Professional demeanor
- Multitasking and prioritization
- Multi-line phone system operation
- Greeting and seating clients
- Front desk operations
- Administrative support
- Positive and professional
- Customer and client relations
Timeline
Receptionist
Childress Engineers
05.2019 - Current
Teacher
Dallas Isd
09.2001 - 05.2013
Teacher
Plano ISD
08.1983 - 05.2000
Bachelor of Science - Secondary Education-Composite
University of North Texas
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