Pamela Garza
Linwood
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Store Director
Northwoods Wholesale Outlet
Pinconning, MI.
03.2011 - 11.2025
- Directed daily store operations, ensuring alignment with company standards and policies.
- Led team of 50+ employees, fostering a collaborative and high-performance work environment.
- Implemented inventory management strategies that optimized stock levels and reduced waste.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
- Managed team of 15 cashiers and floor staff.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated with suppliers, vendors and other representatives.
- Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
- Checked items received against items ordered by verifying receipts.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Education
High School Diploma -
Unionville Sebewaing
Sebewaing, MI.Skills
- Store operations
- Inventory oversight
- Inventory control
- Product merchandising
- Store opening and closing
- Friendly and positive
- Operations oversight
- Order management
- Bank and safe deposits
- Multitasking and organization
- Customer relations
- Store displays
- Cash management
- Accurate cash handling
- Employee scheduling
- Supply ordering
Timeline
Store Director
Northwoods Wholesale Outlet
03.2011 - 11.2025
High School Diploma -
Unionville Sebewaing