Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Pamela Williams

Lithonia,GA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Navy
Norfolk, VA
07.2020 - 01.2024
  • Organized 30 different events such as training sessions, Potlucks, team building activities. Built and maintained working relationships with peers and upper management.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues.
  • Answered over 100's of incoming calls and responded to customer inquiries.
  • Developed strong relationships with customers by providing personalized assistance and support.

Sales Associate

Old Navy
Lawrenceville, GA
04.2016 - 03.2017
  • Greeted customers and provided exemplary customer service, by going above and beyond customer's expectation which lead to satisfied customer and repeated business.
  • Helped 200 customers find specific products, answered questions and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted several teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

JCPenney
Buford, GA
10.2015 - 03.2016
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Tidewater Community College
Norfolk, VA
05-2027

Skills

  • Office Administration
  • Phone Call Answering
  • Microsoft
  • Records Management
  • Customer Service
  • Payment Processing
  • Product Sales
  • Order Processing
  • Retail Loss Prevention
  • Problem-Solving
  • Relationship Building
  • Time Management
  • Listening Skills
  • Money Handling
  • Teamwork and Collaboration
  • Verbal/Written Communication

Accomplishments

  • Data Housing and reports Tool ( Dhart), United States Navy, 2022
  • Microsoft office Word, Power Point, Excel, Outlook

Certification

  • Sexual Harassment and Assault Prevention Training, United States Navy, 2023
  • Cybersecurity Training, United States Navy,2024
  • Oleoresin Capsicum Spray (OC), United States Navy,2021
  • Non- lethal weapons certification, United States Navy, 2021
  • Consolidated Law Enforcement Operations Center ( CLEOC), United States Navy,2022
  • CNA 2018

References

References available upon request.

Timeline

Administrative Assistant

Navy
07.2020 - 01.2024

Sales Associate

Old Navy
04.2016 - 03.2017

Sales Associate

JCPenney
10.2015 - 03.2016

High School Diploma -

Tidewater Community College

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Pamela Williams