Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pang Chang

Wausau,WI

Summary

As a highly motivated and detail-oriented professional, I am eager to embark on a career in business administration. With a solid foundation in organizational skills, time management, and a strong commitment to efficiency, I am well-prepared to support the administrative needs of your organization. My dedication to accuracy, effective communication, and a proactive approach make me a valuable asset in optimizing office operations and contributing to the overall success of your team. I am eager to leverage my abilities and learn from experienced professionals as I embark on this exciting journey in the field of business administration.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Aspirus Urology
02.2022 - Current
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered up to 100+ phone calls in a day.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.

Volunteer

Hmong Eggrolls LLC
11.2017 - 09.2023
  • Provided administrative support to department leads to help organize events.
  • Kept files updated, accurate and aligned with HR requirements.
  • Ran payroll and assisted in accounts payable.
  • Prepared files for filing business income taxes.
  • Assisted in reconciliations in QuickBooks Online.
  • Filed monthly employee and sales tax.
  • Assisted in public relations and marketing.

Education

Bachelor of Arts - Business Administration

Upper Iowa University
Fayette, IA
05.2022

Skills

  • HIPAA Guidelines
  • Front Desk Operations
  • Office Supplies and Inventory
  • Administrative Support
  • Intuit QuickBooks
  • Call Transfers
  • Critical Thinking
  • Checking Patient Details
  • Telephone Etiquette
  • Co-Payment Collection
  • Tax Preparation
  • Payroll Management
  • Accounting and Bookkeeping

Languages

Hmong
Native or Bilingual

Timeline

Medical Receptionist

Aspirus Urology
02.2022 - Current

Volunteer

Hmong Eggrolls LLC
11.2017 - 09.2023

Bachelor of Arts - Business Administration

Upper Iowa University

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Pang Chang