Paola Barraza
Las Vegas
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Beer Park
Las Vegas
12.2021 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
Fine Dining Cocktail Waitress
The Xpot
Las Vegas
10.2023 - 10.2024
Front Desk Receptionist
Tropicana West Chiropractic
Las Vegas
01.2019 - 01.2021
- Handled sensitive information in a confidential manner.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
License - Advanced Aesthetics
National Institute of Modern Aesthetics
Las Vegas, NV08-2022
Skills
- Order management
- Menu knowledge
- Sanitation practices
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Bilingual (Spanish)
Languages
Spanish
Professional
Timeline
Fine Dining Cocktail Waitress
The Xpot
10.2023 - 10.2024
Server
Beer Park
12.2021 - Current
Front Desk Receptionist
Tropicana West Chiropractic
01.2019 - 01.2021
License - Advanced Aesthetics
National Institute of Modern Aesthetics