Dynamic property management professional with a track record of effective team collaboration and operational efficiency. Skilled in lease administration and financial tracking, poised to drive improved performance and enhance resident satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
RRHA
Richmond, VA
01.2023 - Current
Market and lease apartments to maintain high occupancy.
Coordinate apartment turns with a goal of five days or less.
Collect, post, and deposit rent payments accurately.
Conduct file audits and property inspections.
Partnered with maintenance to ensure timely completion of work orders, enhancing resident satisfaction.
Built positive relationships with residents and resolved concerns professionally, contributing to a welcoming community.
Planned resident events and implemented retention programs to foster community engagement.
Collaborated with the property manager on budget tracking and expense management.
Developed training materials for new staff on company policies and procedures.
Leasing Specialist
RRHA
Richmond, VA
01.2021 - 12.2022
Coordinated property tours and showcased available units to potential renters.
Processed leasing applications and verified applicant information for accuracy.
Prepared lease agreements and ensured compliance with housing regulations.
Managed tenant inquiries and provided exceptional customer service for prospective residents.
Conducted regular property inspections to maintain quality standards and address issues.
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Reported urgent issues to property manager for prompt resolution. to property manager to promote immediate resolution.
Executive Administrative Assistant
Richmond Public Schools
Richmond, VA
09.2018 - 12.2020
Coordinated schedules for executive staff and board meetings.
Managed communication between departments and external stakeholders.
Assisted in preparing reports and presentations for administrative review.
Made travel arrangements for employee trips and conferences.
Organized and maintained files, documents, and records efficiently.
Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Maintained company confidence and protected business operations by keeping sensitive information confidential.