Results-driven shift leader with expertise in team supervision, customer service, and training. Proven ability to enhance customer satisfaction and optimize operations through effective communication and inventory management.
Overview
2
2
years of professional experience
Work History
Shift Leader
Anthony's Car Wash
Hoover
09.2023 - 08.2025
Supervised team members during shifts to ensure efficient car wash operations.
Trained new staff on equipment usage and customer service standards.
Addressed customer inquiries and resolved issues to enhance satisfaction.
Monitored inventory levels of cleaning supplies and placed orders as needed.
Supervised and led employees to maintain productivity and customer service levels.