Parker Smith
Baton Rouge,LA
Summary
Dependable and personable service professional with a strong passion for creating positive guest experiences. Known for exceptional people skills, attention to detail, and the ability to connect with guests and teammates alike. Highly reliable and motivated to ensure every shift runs smoothly, always striving to brighten someone’s day. Experienced in training others and contributing to a collaborative, upbeat team environment. Looking to continue delivering high-quality service while growing both personally and professionally.
Overview
9
9
years of professional experience
Work History
Car Salesperson
Royal Nissan
05.2025 - Current
- Engage customers on lot and in showroom to present vehicle options and facilitate informed purchasing decisions
- Close sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
- Develop strategies to achieve personal sales goals aligned with dealership productivity standards
Car Salesperson
Matt Bowers CDJR
02.2025 - 05.2025
- Built and maintained a robust client base through proactive relationship management and exceptional customer service, enhancing customer loyalty
- Negotiated favorable terms of sales while ensuring maximum profitability for the dealership
- Utilized CRM software to effectively track leads and follow up with prospects, ensuring organized management of customer information
Server
Tsunami Sushi Restaurant
01.2025 - 03.2025
- Cultivated strong relationships with guests, enhancing customer loyalty
- Restocked supplies, ice, trays, and delivery bags during slow periods to ensure seamless service
- Explained menu items and recommended options for food allergy concerns, ensuring customer safety and satisfaction
Shift Lead
Sixty Vines
01.2024 - 12.2024
- Resolved guest complaints and issues and offered thoughtful solutions to provide a positive dining experience
- Ensured clean and organized restaurant to prevent violations and delays from hazards or inefficient layouts
- Assisted in the training of new employees
Server
Marcoza Trattoria
10.2023 - 12.2023
- Welcomed guests and set positive tone for dining experience as first point of contact
- Coordinated with kitchen staff to ensure timely delivery of customer meals, improving service efficiency
- Bussed and reset tables to keep dining room and work areas clean
Head Waiter
Gringo’s Mexican Kitchen
07.2020 - 08.2023
- Promoted high standards of professionalism in resolving guest issues, assisting serving staff, and providing attentive table service
- Executed timely table check-ins to gauge customer food and beverage needs, enhancing overall satisfaction
- Trained new waiters on food service procedures and customer service standards
Server
Chili’s
09.2021 - 01.2022
- Resolved guest complaints promptly and professionally, enhancing customer satisfaction and loyalty
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for guests and staff
- Learned and followed local alcohol laws to keep restaurant compliant with regulations
Floor Supervisor
Kroger
03.2017 - 03.2019
- Oversaw employee performance and addressed issues to support achievement of productivity targets
- Monitored cash register operations and handled cash management procedures
- Delegated tasks to individual employees for skill development
Education
Some College (No Degree) - Economics
Sam Houston State University
Huntsville, TXSkills
- Customer service
- Staff training
- Building rapport
- Complaint resolution
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Car Salesperson
Royal Nissan
05.2025 - Current
Car Salesperson
Matt Bowers CDJR
02.2025 - 05.2025
Server
Tsunami Sushi Restaurant
01.2025 - 03.2025
Shift Lead
Sixty Vines
01.2024 - 12.2024
Server
Marcoza Trattoria
10.2023 - 12.2023
Server
Chili’s
09.2021 - 01.2022
Head Waiter
Gringo’s Mexican Kitchen
07.2020 - 08.2023
Floor Supervisor
Kroger
03.2017 - 03.2019
Some College (No Degree) - Economics
Sam Houston State University