Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Burruel

Green Valley,Arizona

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Server

Canoa Ranch Golf Resort
10.2018 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage cash and credit transactions, gift cards and handle military and member discounts.

Server

Melios
01.2021 - 03.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, collect cash and credit card bills.
  • Just part time employee to help thru art festival and winter season.


Education

No Degree - Real Estate

Pima Community College
Tucson, AZ

Associate of Arts - Fashion Design

Pima Community College
Tucson, AZ

High School Diploma -

Pueblo High Magnet School
Tucson, AZ

Skills

  • Hospitality service expertise
  • High-volume dining
  • Cool Under Pressure
  • Upselling
  • Tableside Etiquette
  • Team Player
  • Reliable and Responsible
  • High Energy and Stamina
  • Exceptional customer service
  • Point of sale operation
  • Strong Work Ethic
  • Sales Techniques

Timeline

Server

Melios
01.2021 - 03.2021

Server

Canoa Ranch Golf Resort
10.2018 - Current

No Degree - Real Estate

Pima Community College

Associate of Arts - Fashion Design

Pima Community College

High School Diploma -

Pueblo High Magnet School

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Patricia Burruel