Dedicated server with strong customer service skills and extensive menu knowledge. Committed to ensuring guest satisfaction while maintaining high food safety standards.
Overview
25
25
years of professional experience
Work History
Server
Nolan's Restaurant
Canandaigua, NY
05.2023 - Current
Provided attentive customer service in fast-paced dining environment, enhancing guest experience.
Recommended menu items tailored to guest preferences and dietary restrictions, improving satisfaction.
Delivered exceptional customer service in a busy restaurant to enhance guest enjoyment.
Handled guest inquiries and complaints professionally, ensuring timely resolutions.
Server/Bartender
P.F. Chang's
Victor, NY
03.2013 - 10.2024
Executed opening tasks for front-of-house operations, setting up floor and bar areas for efficient service.
Trained new servers on menu items and service protocols, enhancing team knowledge and consistency.
Coordinated service for multiple tables, ensuring prompt food and beverage delivery to improve guest satisfaction.
Server/Bartender
Mickey Finn's
Victor, New York
11.2000 - 10.2013
Handled incoming phone calls, to-go orders, and expedited food to enhance customer experience.
Conducted inventory of liquor stock in the bar area.
Oversaw staff and operations during manager's absence to maintain service quality.
Performed final walk-through of restaurant to ensure readiness for closing.