Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia DeRycke

Fishers,NY

Summary

Dedicated server with strong customer service skills and extensive menu knowledge. Committed to ensuring guest satisfaction while maintaining high food safety standards.

Overview

25
25
years of professional experience

Work History

Server

Nolan's Restaurant
Canandaigua, NY
05.2023 - Current
  • Provided attentive customer service in fast-paced dining environment, enhancing guest experience.
  • Recommended menu items tailored to guest preferences and dietary restrictions, improving satisfaction.
  • Delivered exceptional customer service in a busy restaurant to enhance guest enjoyment.
  • Handled guest inquiries and complaints professionally, ensuring timely resolutions.

Server/Bartender

P.F. Chang's
Victor, NY
03.2013 - 10.2024
  • Executed opening tasks for front-of-house operations, setting up floor and bar areas for efficient service.
  • Trained new servers on menu items and service protocols, enhancing team knowledge and consistency.
  • Coordinated service for multiple tables, ensuring prompt food and beverage delivery to improve guest satisfaction.

Server/Bartender

Mickey Finn's
Victor, New York
11.2000 - 10.2013
  • Handled incoming phone calls, to-go orders, and expedited food to enhance customer experience.
  • Conducted inventory of liquor stock in the bar area.
  • Oversaw staff and operations during manager's absence to maintain service quality.
  • Performed final walk-through of restaurant to ensure readiness for closing.

Education

Bachelor of Arts - Creative Arts/ Music

Nazareth College
Rochester, NY
06.2014

Skills

  • Menu knowledge
  • Food safety standards
  • Menu memorization
  • Customer service
  • Training staff
  • Shift management

Timeline

Server

Nolan's Restaurant
05.2023 - Current

Server/Bartender

P.F. Chang's
03.2013 - 10.2024

Server/Bartender

Mickey Finn's
11.2000 - 10.2013

Bachelor of Arts - Creative Arts/ Music

Nazareth College
Patricia DeRycke