Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
StoreManager

Patricia Dixon

Fayetteville,NC

Summary

Experienced store manager with a customer-focused approach. Strong background in retail operations, sales, and leading service teams to drive profitability. Highly organized and skilled at prioritizing daily tasks to achieve performance and productivity goals. Proficient in recruiting, training, developing, and managing a team of store associates and assistant managers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Kay Jewelers
02.2024 - Current
  • Guaranteed adequate store stock for seamless customer experience.
  • Sales and revenue generation: Develop strategies to drive sales and increase profitability
  • Customer service: Motivate sales teams to provide great customer service
  • Business strategy: Develop strategies to help the store achieve success in a competitive marketplace
  • Opening and closing: Develop a routine for opening and closing the store
  • Employee management: Hire, train, and develop employees for various positions

Store Manager

Dick’s Sporting Goods
01.2021 - 02.2024
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Established customer service standards and monitored staff compliance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Planned special promotions or discounts based on market trends.
  • Created weekly work schedules for store personnel.
  • Delegated work to staff, setting priorities and goals.

Assistant Store Manager

Target
05.2017 - 07.2021
  • Designed 7 marketing initiatives, increasing revenue by 13%
  • Designed and carried out a marketing initiative for social media, leading to an increase of $12,000 in 2018.
  • Recognized and rewarded exceptional employees, improving employee retention by 22%
  • Provided guidance to 12 new hires, fostering professional growth.

Education

Associate - Business

Fayetteville Technical Community College
Fayetteville, NC
10.2022

Skills

  • Leadership development
  • Cash management
  • Store operations
  • Flexible schedule
  • Delegating work
  • Policies and procedures
  • Goals and performance
  • Employee retention strategies
  • Sales expertise
  • Team leadership
  • Outstanding communication skills

Certification

  • Food Handler Certification
  • First Aid Certification
  • Driver's License
  • CPR Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Store Manager

Kay Jewelers
02.2024 - Current

Store Manager

Dick’s Sporting Goods
01.2021 - 02.2024

Assistant Store Manager

Target
05.2017 - 07.2021

Associate - Business

Fayetteville Technical Community College

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Patricia Dixon