Patricia Lovett
Mansfield,GA
Summary
Results-oriented Floor Manager dedicated to optimizing procedures and enhancing team performance through strong leadership and strategic planning. Delivered business success by training and motivating team members while effectively solving complex challenges. Maintained proactive communication and a positive attitude, contributing to a well-organized retail environment.
Since 2011 I have been a Family member Caregiver and now am ready to get back into the workforce.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Floor Manager
Red Lobster
Fort Myers, Florida
10.2006 - 08.2011
- Supervised daily restaurant operations to ensure smooth workflow and guest satisfaction.
- Coordinated shift schedules to optimize staffing based on peak service times.
- Trained and mentored staff on service standards and operational procedures.
- Managed inventory control, ensuring adequate stock levels for kitchen and bar supplies.
- Enforced health and safety regulations to maintain a clean dining environment.
- Assisted in resolving customer complaints promptly to enhance dining experience.
- Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
Floral Department Manager
Sweet Bay Supermarket
Largo, Florida
07.2004 - 10.2006
- Managed daily floral operations and ensured inventory levels met customer demands.
- Designed attractive floral displays to enhance store aesthetics and promote sales.
- Developed seasonal promotional plans to highlight special arrangements and offers.
- Trained and supervised staff on floral arrangements and customer service techniques.
- Collaborated with other departments to integrate floral offerings into store promotions.
- Delegated assignments and set schedules for effective coverage of floral department needs.
- Maintained cleanliness and organization of the floral department workspace.
- Performed periodic reviews of employee performance to ensure adherence to company policies and procedures.
Pharmacy Technician
Eckerd Drugs
Lake City, Florida
06.2001 - 05.2004
- Dispensed medications accurately to customers following prescription guidelines.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists with drug preparation and medication counseling for patients.
- Educated customers on proper medication usage and potential side effects.
- Collaborated with healthcare providers to resolve medication-related inquiries.
- Managed inventory levels to ensure medication availability and compliance.
- Maintained clean and organized workstations to support efficient operations.
- Worked alongside colleagues to ensure smooth operations and task completion., technicians and pharmacists to prioritize and complete orders.
Education
Administration And Accounting Certificate - Business Administration
SPJC
Clearwater, FL 04.1996 - 05.1997
Dunedin High School
Dunedin, FLSkills
- Floor management
- Inventory management
- Staff training
- Shift scheduling
- Payroll processing
- Customer service
- Sales promotion
- Stock management
- Workplace organization
- Team leadership
- Performance evaluation
- Problem solving
- Conflict resolution
- Communication skills
Affiliations
- I am a active member of my church St.James Episcopal Church
- In my free time I enjoy spending time with my Dog (Sammy) and my parents.
- I'm also very creative and enjoy doing crafts.
Timeline
Floor Manager
Red Lobster
10.2006 - 08.2011
Floral Department Manager
Sweet Bay Supermarket
07.2004 - 10.2006
Pharmacy Technician
Eckerd Drugs
06.2001 - 05.2004
Administration And Accounting Certificate - Business Administration
SPJC
04.1996 - 05.1997
Dunedin High School