Patricia McKenna

I have worked as a Patient Accounting Representative for Upstate University since July 2011. I resolve insurance denials, I verify Patient eligibility with insurance companies, I contact Insurance companies to resolve issues . I resolve payment discrepancies and appeal accounts that are denied for medical necessity or need medical documentation

I started working as a Medical Biller in 4/ 2000 - 7/07/2011, when Community General Hospital was acquired by Upstate Medical University Hospital. I worked various insurances, Medicaid, Blue Choice Options, United Healthcare and Total Care, I worked with Eclipses billing system, used spreadsheets, Microsoft Windows, Microsoft office,etc. My duties included verifying eligibility with insurance, checking payments, working denials, contacting insurance for status of billed claims, appeals. I also checked claims for correct charges and emailed Hospital Departments with charge questions or coding issues

I sorted bills and was responsible for giving them to the right people, filed folders, I sorted mail and other office duties as needed