Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Walker

Forney,TX

Summary

Dynamic Practice Manager with extensive experience at Jackson Hospital and Clinic, adept at optimizing workflow and enhancing patient satisfaction. Proven track record in staff management and effective communication, fostering a collaborative environment. Skilled in schedule management and problem-solving, ensuring efficient operations across multiple specialty clinics.

Overview

10
10
years of professional experience

Work History

Practice Manager

Jackson Hospital and Clinic
06.2021 - 11.2024

Managed the daily operations of 7 specialty clinics. 18 providers and 40 employees.

  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.

Practice Manager

UAB Specialty Clinic
01.2016 - 03.2024

Managed the daily operations of 4 specialty clinics. 12 providers and 28 employees.

  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.

Practice Manager

Baptist Health
08.2014 - 12.2015

Managed the daily operations of a Neurology Clinic. 6 providers and 13 employees.

  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.

Education

CPC - Billing And Coding

AAPC
Georgia
11-2008

High School Diploma -

Duncan High School
Duncan, OK
05-1981

Skills

  • Schedule management
  • Practice management
  • Staff management
  • Workflow management

Languages

English
Native or Bilingual

Timeline

Practice Manager

Jackson Hospital and Clinic
06.2021 - 11.2024

Practice Manager

UAB Specialty Clinic
01.2016 - 03.2024

Practice Manager

Baptist Health
08.2014 - 12.2015

CPC - Billing And Coding

AAPC

High School Diploma -

Duncan High School
Patricia Walker