Patrick Landsgaard

• Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
• Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
• Improved customer satisfaction by providing timely and accurate service estimates.
• Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Provided bids both for government and private entities.

• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

• Established and maintained efficient workflow.
• Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
• Quality control on Rental equipment as well as customer equipment repairs.
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Coordinated with third party vendors to set up and update computer systems as well as phone systems between all stores.

Assisted customers with there everyday needs in plumbing, hardware, outdoor power,paint etc. Providing knowledge and solutions as well as prompt service.