Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Leary

Bunkie,LA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

8
8
years of professional experience

Work History

Cashier

Y-Not Stop
Mansura, LA
January - 11.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Slot Supervisor

Paragon Casino Resort
Marksville, LA
11.2020 - 12.2022
  • Resolved customer complaints promptly and professionally.
  • Worked closely with security personnel to monitor high-value jackpots and other large payouts.
  • Investigated any suspicious activity or incidents within the slots area.
  • Cashed out employee tips and worked with slot technicians to pay out jackpots.
  • Ensured compliance with all relevant gaming regulations and laws.
  • Supervised staff during their shifts, providing guidance as needed.

Customer Service Representative

Sutherland Global Services
Alexandria, LA
02.2015 - 10.2020
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Made outbound calls to obtain account information.

Education

High School Diploma -

Bunkie Magnet High School
Bunkie, LA
05-2006

Skills

  • Customer Assistance
  • Issue Resolution
  • Time Management Skills
  • Proficient in Windows
  • Written and Verbal Communication

Timeline

Slot Supervisor

Paragon Casino Resort
11.2020 - 12.2022

Customer Service Representative

Sutherland Global Services
02.2015 - 10.2020

Cashier

Y-Not Stop
January - 11.2023

High School Diploma -

Bunkie Magnet High School

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Patrick Leary