Patrick Richardson
Au Sable Forks
Summary
Detail-oriented and result driven Innkeeper/General manager/Chef with over 30 years of experience in the hospitality industry with advancing profitability year over year, Maintaining financial trends to control labor, food and beverage costs, promoting collaboration amongst the staff to foster a challenging yet nurturing work environment for employees to thrive.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
22
22
years of professional experience
Work History
General Manager
Eastwind Hotels
Lake Placid, NY
01.2023 - Current
- Encourage staff development and promote a positive experience for staff and guests to achieve P&L goals. Look over all aspects of the concept including problem resolution and effective communication to get the job done. Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
General Manager
LifeHouse Hospitality (Mountaineer Inn)
West Dover, VT
01.2022 - 01.2024
- Oversaw daily operations of the hotel, including housekeeping coordination, maintenance scheduling, and ensuring the property remains in top condition. Fostering a presence in the community, booking and retaining groups and obtaining new event business. Working closely with the management company with budgeting, Revenue management, P&L analysis.
Innkeeper/General Manager
New Hampshire Mountain Inn
Wilmot, NH
01.2015 - 01.2022
- Managed the daily operations of a thirteen room inn to ensure the control of expenses to make it profitable. Creating a yearly budget to achieve the financial objectives and to create creative actions for variances. Exceeded revenue goals for more than four consecutive quarters. Through exceptional guest service standards retained at least 50% on return business. Improved revenue year over year.
Innkeeper/General Manager
Wilmington Inn and Tavern
Wilmington, VT
01.2012 - 01.2015
- Gained dexterity in conducting turnaround management techniques to make the nine room inn profitable, exceeding revenue goals in four consecutive quarters, using customer relationship management practices to grow the customer base and devising operational expenses to reduce wastage resources.
Innkeeper
Swann House Bed and Breakfast
Washington, D.C.
01.2008 - 01.2012
- Advanced efficiency by providing an exceptional experience, quality service and creating a memorable stay for each guest. Performed both preventative and corrective maintenance tasks.
Chef/baker/owner
Patrik's Culinary Kreations
Rochester, NY
01.2004 - 01.2008
- Managed all aspects of running a small business from managing operational costs, Social media, Ordering, staffing and growing the customer base with relationships.
Education
Associate of Science -
Alfred State College
Alfred, New YorkSkills
- Operational Management
- Inventory Control
- Customer Relationship Management
- Multichannel Marketing
- Health and Safety Compliance
- Expense Monitoring
- Cost Optimization
- Revenue Management
- Coaching and Mentoring
- Event Planning
- Leadership and team building
- Problem resolution
Timeline
General Manager
Eastwind Hotels
01.2023 - Current
General Manager
LifeHouse Hospitality (Mountaineer Inn)
01.2022 - 01.2024
Innkeeper/General Manager
New Hampshire Mountain Inn
01.2015 - 01.2022
Innkeeper/General Manager
Wilmington Inn and Tavern
01.2012 - 01.2015
Innkeeper
Swann House Bed and Breakfast
01.2008 - 01.2012
Chef/baker/owner
Patrik's Culinary Kreations
01.2004 - 01.2008
Associate of Science -
Alfred State College