Patrick Toko

· Provide direct care to those with intellectual and developmental disabilities.

· Ensure consumer safety and maintain safe environment.

· Encourage self-help activities.

· Remind and assist consumers with self-administration of medication.

· Perform personal care tasks, including assistance with basic personal hygiene and grooming.

· Accompany consumers to scheduled appointments.

· Plan meals, shopping for groceries, preparing and serving meals to consumers.

· Teach skills for daily living, such as decision-making and problem-solving.

· Observe and document changes in consumers' physical condition or behavior.

· Perform light housekeeping duties, such as laundry, cleaning, and organizing.

· Ensuring that residents are safe and secure from internal and external elements.

· Ensuring that residents have all their basic supplies and needs such as toiletries, laundry detergent, etc.

· Aiding in housekeeping chores done by residents to ensure cleanliness and safety of the house.

· Maintaining an attitude of respect for residents.

· Monitoring the conduct and behavior of residents, reporting any unusual and critical incidents to Case Aide Lead, or Case Aide Manager.

· Supporting winter shelter program operations.

Providing emergency intervention in response to hostile situations and crisis.

· Built strong relationships with residents to foster a supportive community.

· Facilitated connections among residents to enhance community engagement.

· Educated residents on Residential Life policies and procedures to ensure compliance and understanding.

· Role modeling positive attitudes and behaviors.

· Provided guidance and support to residents seeking assistance.

· Providing helping skills for residents in need.

· Utilize the current TDIS-PD and PRISM computer operating systems to include document preparation, creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, quality control, generating of mailing labels, and sorting and affixing postage to sealed envelopes.

· Utilized TDIS-PD and PRISM systems for document preparation, batch creation, imaging, application retrieval, data entry, book printing, quality control, mailing label generation, and postage sorting for efficient passport processing.

· Received, sorted, delivered, processed, and logged postal mail to ensure accurate and timely handling of passport applications.

· Entering information from application into data fields.

· Performing data entry function and using the computer screen to verify correctness of data.

· Entered application information into designated data fields to ensure accurate processing.

· Electronically scanning applications for image capturing and organizing in numerical batching order.

Printed correct passport endorsements and amendments, reviewed applications for issuance.

Oversaw the intake and supervision of shelter residents while on duty.

· Coordinated daily shelter activities, including showers, laundry, medication monitoring, and routines, to maintain a structured environment for residents.

· Work with Case Managers, the Residential Coordinator Supervisor and Program Manager to assist in coordinating services for shelter residents.

· Without dispensing medications, ensure that residents take all prescribed medications at the appropriate times and sign for them.

· Collaborated with case managers and program leaders to coordinate essential services for shelter residents, enhancing support and resource access.

· Administered Breathalyzer tests and urine screens to residents to ensure compliance with program regulations.

· Ensure that residents are safe and secure from internal and external elements and that all their basic supplies and needs such as toiletries, laundry detergent, including replenishing and stocking supplies.

· Assist in meeting the basic needs of the residents.

· Ensured residents' safety and security from internal and external threats while replenishing and stocking essential supplies like toiletries and laundry detergent.

· Monitor the conduct and behavior of residents, reporting any unusual circumstances and creating incident reports for Case Manager or House Manager.

· Maintain log notes that should document all important and relevant incidents and brief next staff at shift change.

· Monitor the conduct and behavior of residents, reporting any unusual circumstances and creating incident reports for Case Manager or House Manager.

Conduct room checks and assist residents with laundry tasks.