Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patricia Katz

Springdale,PA

Summary

Diligent Administrative assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills. Excellent customer service skills.

Overview

25
25
years of professional experience

Work History

Concierge

UPMC St. MARGARET
815 Freeport Road
12.2025 - Current
  • Assisted patients and visitors with inquiries and directions, ensuring a welcoming environment.

Care Pro

Home Instead
Oakmont, PA
02.2025 - 01.2026
  • Provided compassionate care to individuals, ensuring comfort and emotional support.
  • Assisted in daily living activities, promoting independence and dignity of clients.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored client well-being, reporting any changes or concerns promptly.

Cashier

Target
Harmar, PA
01.2021 - 02.2025
  • Assisted customers with product inquiries and resolved issues promptly.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled cash, credit, and return transactions while adhering to company policies.
  • Processed customer transactions accurately and efficiently at point of sale.

Administrative Assistant Volunteer Services

UPMC St. Margaret Hospital
Pittsburgh, PA
08.2000 - 05.2020

Aided in the recruitment and retention efforts for volunteers under the guidance of the Director of Volunteer Services.

Assisted with interviews , orientations and training volunteers

Kept volunteer database up to date

Generated reports from data base

Assisted with Volunteer Recognition Dinner

Revised and enhanced content of the Information Desk Handbook.

Assisted with hospital blood drive

Assisted with Job Shadow Program

Education

High School Diploma - Business

CCAC
Pittsburgh, PA

Graduation - Academic

Hampton High School
Allison Park, PA
05.1973

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Proactive attitude
  • Guest services
  • Telephone etiquette
  • Team player mentality
  • Exceptional communication
  • Conflict resolution
  • Reliable punctuality
  • Effective decision making
  • Hospitality service expertise
  • Discreet confidentiality

Accomplishments

    UPMC Ace Award and Above and Beyond Award

Timeline

Concierge

UPMC St. MARGARET
12.2025 - Current

Care Pro

Home Instead
02.2025 - 01.2026

Cashier

Target
01.2021 - 02.2025

Administrative Assistant Volunteer Services

UPMC St. Margaret Hospital
08.2000 - 05.2020

High School Diploma - Business

CCAC

Graduation - Academic

Hampton High School
Patricia Katz