Paul Barnes

The Branch Manager oversees all branch operations, ensuring safety management, staff development, facility maintenance, cost management, and regulatory compliance in line with Airgas, USA LLC policies.

- Promote a safety culture and improve safe work behaviors among associates.
- Conduct safety incident investigations and recommend corrective actions.
- Develop training tools for safety, regulatory compliance, and operational efficiency.
- Ensure compliance with OSHA, FDA, and EPA regulations and maintain training records.

The Branch Manager oversees all branch operations, ensuring safety management, staff development, facility maintenance, cost management, and regulatory compliance in line with Airgas policies.
Personnel and Personnel Development:
- Supervise and effectively manage direct reports.
- Develop recruitment, staff development, and retention strategies with HR support.
- Conduct interviews, training, performance appraisals, and address associate concerns.

Customer Service and Business Development:
- Provide excellent customer service to all clients.
- Handle customer inquiries promptly and courteously, ensuring complete satisfaction.
- Maintain existing accounts and identify and prioritize target accounts for growth.
- Support outside sales representatives and assist with quotes and customer follow-up.

- Oversee branch operations, profitability, and facility cleanliness.
- Manage budgeting, accounts receivable, gross margins, operating expenses, and inventory.
- Schedule and execute preventative maintenance for equipment and vehicles.
- Maintain adequate inventory levels and manage accounts receivable within company guidelines.
- Ensure compliance with all regulatory requirements and complete required paperwork accurately.

• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
• Established internal audit procedures to validate and improve accuracy of financial reporting.
• Collaborated with other departments within the the division to resolve complex issues efficiently, ensuring seamless service delivery to customers.
• Completed filings and upheld strict compliance with regulatory agencies and supervisors.
• Developed strong relationships with key customers, contributing to significant growth in business revenue.
• Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
• Supervised team of branch employees and made recommendations regarding performance evaluations.

Covered in 17 different branches from Southern New Hampshire to all of Central and southern Massachusetts. My primary duty was a turn key for the Branch Managers of those branches. With regards to ensuring all work daily work was completed accurately, deposits made, routing of trucks as well as reconciling their paperwork at the end of their roues. Additionally I am Fork lift qualified, Propane Fill qualified, Liquid Nitrogen fill qualified and can sign off on PCR's (Packaging Control Records for open top dewars NF).

Motor Transport Driver, I served in the 1st Gulf War both Desert Shield and Desert Storm.