Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Greeno

Mountlake Terrace,WA

Summary

Seasoned professional with a proven track record in customer service and process improvement, notably at Bartells Pharmacy. Excelled in roles requiring the preparation of detailed reports and effective communication, both verbal and written. Demonstrated leadership as the owner of Seattle Mutual Mortgage, ensuring compliance and high standards in service delivery. Skilled in navigating complex environments, achieving significant customer satisfaction and operational efficiencies.

Overview

12
12
years of professional experience

Work History

Associate

Bartells Pharmacy
Mountlake Terrace, WA
09.2023 - Current
  • Checked personal identifications during alcohol and tobacco sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Collaborated with team members to meet sales targets and improve customer satisfaction.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Organized shelves and displays to maintain an orderly appearance of the store.

Truck Driver

Skagit City Trucking
Mount Vernon, WA
12.2022 - 07.2023
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

Truck Driver

Kold Trans
Salt Lake City, UT
11.2016 - 12.2019
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Adhered to company policies and procedures related to safety and security standards.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.

Owner

Seattle Mutual Mortgage
Renton, WA
06.2013 - 10.2016
  • Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
  • Addressed and resolved applicant and borrower queries throughout the loan cycle.
  • Ensured compliance with all federal, state and local regulations related to mortgage lending.

Education

Commercial Drivers License - Commercial Truck Driving

CDS, Commercial Drivers School
Auburn, WA
11-2016

Bachelor of Science - Business Administration, Finance

Central Washington University
Ellensburg, WA
06-1988

Skills

  • Loss prevention
  • Proposal writing
  • Customer service
  • Flexible schedule
  • Process improvement
  • Verbal and written communication

Timeline

Associate

Bartells Pharmacy
09.2023 - Current

Truck Driver

Skagit City Trucking
12.2022 - 07.2023

Truck Driver

Kold Trans
11.2016 - 12.2019

Owner

Seattle Mutual Mortgage
06.2013 - 10.2016

Commercial Drivers License - Commercial Truck Driving

CDS, Commercial Drivers School

Bachelor of Science - Business Administration, Finance

Central Washington University

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Paul Greeno